Building & maintaining trusting relationships with our clients, our own team, our manufacturers, and our community is absolutely the foundation of our business.
Carole’s Custom Design & Service
Carole Kitchen & Bath Design is THE place to go if you are remodeling your kitchen in the greater Boston area because of the in-house design expertise we offer, range of cabinetry product options (it’s never one-size-fits-all, and can be full-custom but doesn’t have to be), and value. We specialize in the nitty-gritty cabinetry space planning and deliver many fantastic local kitchens each year.
Carole Industries, Inc., known as Carole Kitchen and Bath Design, opened its doors for business in 1993. At that time, the company’s focus was largely kitchen cabinetry and building supplies. The original founders managed the company as a family-run business until the early 2000′s. (People ask us all the time where the name Carole came from. Frank & Carole were the founders of Carole Industries way back when…and are no relation to the current owners, who purchased the company from them, now about 16 years ago.)
Back when Carole’s first opened, the company served primarily metro-Boston area remodeling contractors, but has evolved over the years to serve a clientele of about half homeowners directly and half builders/contractors/architects. From the start, clients came through our doors based primarily on customer referrals and word-of-mouth. (And we are proud to say that the vast majority of our customers still come to us based on the referral of a friend or family member who is a satisfied past-customer.)
The firm today remains owner-operated, with that same family-run philosophy and an even greater emphasis on excellent customer service, quality products, and superb value. The majority of our team members have been with Carole’s for close to ten years, and some for even longer. Our design team manager has been in the kitchen and bath cabinetry design business for more than 25 years. Our showroom never looks the same for long. We are always updating it to reflect the latest in cabinetry design and products and to help you figure out what you want in a welcoming place. We will always focus on offering our clients an expert team, product education, superb design, and super service. Our team knows, “Anyone can sell a cabinet or countertop—It’s the expertise, service, and value that makes people buy at Carole.”