Client Comments

We are so proud to be able to say that word-of-mouth referrals continue to be the source of so many of our new client relationships. We are grateful for each and every referral from our valued clients. These are some clips from letters or e-mails our customers have sent us.

Sara, We asked a lot of questions, and we were nervous and called many times. This was a big step in our lives…to design our dream kitchen! Carole’s made the effort to answer all our questions in a timely fashion. The result was a beautiful kitchen. Thank you for a job well done to everyone all around! -Ray C.

Michael, We are thrilled with our kitchen as it exceeded our expectations. (You) did a wonderful job in interpreting our non-technical speak into a design that makes the kitchen a joy to work in. We have, and will continue, to recommend Carole Kitchen and Bath Design to our family and friends.  -J.

Helen, Please accept our thanks and appreciation for a job well done on our Silestone countertop. The results exceeded our high expectations. We greatly respect Carole Kitchen and Bath Design and your extra efforts to make your customers happy. We have received only flattering comments on our ‘showcase kitchen’. We would gladly do business with you again and have recommended you to friends who are building a new home. -Denise C.

Michael, Thank you so much for your top-notch professionalism. You were always helpful and worked very hard to keep us on budget. You gave us excellent customer service at all times. We have already recommended you to several people. -Russell & Jennifer

Hi Jenn! Dave and I want to thank you for everything! You deserve a lot of credit for what you do. You have an eye as to how a kitchen should look, and you nailed ours! Thank you again. We love it! -Brenda T.

Mary Jane, You were always so professional and pleasant to work with. The kitchen looks fantastic!

Frank, Just wanted to say thank you for all the help in ordering our new kitchen—Everyone from Sara, to the person making the deliveries, to you making sure our order was correct. Everyone’s efforts are very much appreciated. If I can ever return the favor by being a reference to a future customer, let me know!

Sara, Just wanted to tell you that I love, love, love our kitchen cabinets! They came out perfectly! I just couldn’t be happier. Thanks for all your expertise and cabinet know-how…It really shows. The quality and fit are great! Thanks again! -Emily

Helen, You were such a delight to work with. You were clear, patient, flexible, knowledgeable, and responsive. The constant change of plans as I went from some imagined vision to reality over and over again, the last-minute changes that, of course, changed everything. It was quite a process. It would have been much harder were it not for you. Your professionalism and personal warmth were critical to the process. On top of that, Helen, I simply enjoyed you as a person. -Michele B.

Michael, I want to tell you again that I am so thrilled with everything that we went with. Without your expertise, it would not have come out this beautiful…you were a pleasure to work with. I appreciated your kindness with every e-mail, phone calls, and visits to the store. I LOVE my granite counter and so does everyone else who’s seen it! -Denise

Carole Kitchen & Bath Design, I have to tell you that our delivery experience was probably the most professional, considerate, and entertaining delivery that we ever had. Donny called prior to our delivery as we had asked, reviewed the order or unloading for ease-of-installation, assisted with unloading, explained what everything was, and did all of this in an amazingly timely fashion. It was an absolute pleasure working with this man. You are extremely fortunate to have such a conscientious employee…He is all about customer service! -Charlie.

Carole Kitchen and Bath Design, I just wanted to drop you a note about Donny. He delivered our cabinets to our home in Billerica a few weeks ago. Can’t believe he did that himself…a one-man show! He has such a positive attitude. He is very enthusiastic about Carole’s and that is a nice attribute, too. I really appreciate his upbeat, friendly, and positive manner. He’s certainly a great asset to Carole’s. -Mary L.

Carole Kitchen and Bath Design, I just want to say that I’m grateful my contractor recommended you to me. I was on a tight schedule and you all worked very effectively to meet my deadline. Your level of service is excellent. Thank you. -Robert B.

Carole Kitchen and Bath Design, We are truly delighted with our kitchen cabinets, your attention, and service. The professionalism of your staff is extraordinary. Thanks again. -Joan R.

Michael, The cabinets are beautiful. They fit perfectly in the space. No problems! The original kitchen was built in 1949. The contractor totally tore out the entire kitchen and started from scratch. It took a while, but it was worth the wait. I just love the new look. Thanks for all your help with the new design and products. You were great. -Eileen

Frank, Thank you for all your help. What a great crew you have at your company. Everyone was helpful and knowledgeable and made my buying experience outstanding. I always felt that someone at Carole’s was looking out for my best interest. -Jeff K.

Helen, We have been enjoying our new kitchen for about a week now, and I just wanted to say thank you for all of your help and for designing it. It really came out beautifully, and we are so pleased. You made the whole process easier, and it was a pleasure to have you as our designer! I love the cabinets, the counters…I love it all! Working with you, and our contractors, made this major renovation smooth sailing. I will always suggest you to anyone who needs a great designer. Thanks again. -Melissa C.

Carole Kitchen and Bath Design, Thank you so much for all that you did to help us make our house a home. Helen was so wonderful and attentive to details. Our contractor (who is very experienced) found everything in perfect order and the measurements exact. He was impressed with that and we were impressed with your team’s customer service. You are all amazing! -Eileen & Karen

Carole Kitchen and Bath Design, All the while we dealt with Frank and Carole Kitchen and Bath Design, we were never pressured. You told us to shop around, and we never expected that. We did our share of looking but went back to Carole’s. We are so glad we did. YOU KNOW YOUR KITCHENS! Now thanks to Frank who sold and installed the job we have the kitchen we always dreamed of. -Barbara & Steve

I have visited the showroom of Carole Kitchen and Bath Design in Woburn, MA, and I loved the variety of kitchen and bath styles there! The owners Maura and Gene Fredey were very knowledgeable and extremely helpful and gave me all information I needed regarding their products. I was very impressed with the Executive Cabinetry, which is the most eco-friendly kitchen option. In addition to this, there is a large selection of contemporary kitchen styles that I really liked. If you plan a kitchen remodel or if you need to install a new kitchen, you definitely should visit Carole Kitchen and Bath Design in Woburn, MA and you will love their wide variety of kitchen cabinet choices. -Guergana Barabonkova LEED AP Owner, Studio GB Architecture & Design